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Ask These Critical Questions and Consider These Risks When Selecting an MDR Provider

31 October, 2019

According to Gartner, “The MDR market is still quite dynamic. Providers can vary substantially. MDR services have a variety of deployment and delivery differences. These factors, combined with an increasing number of providers to choose from, make identifying, evaluating and selecting a provider difficult. Therefore, effective and well-defined selection and evaluation criteria are critical.”

This Gartner research note includes:

  • A list of questions to ask yourself and the provider during review and selection
  • Considerations of general outsourcing risks and risks specific to MDR providers

Gartner, Ask These Critical Questions and Consider These Risks When Selecting an MDR Provider, Toby Bussa, Kelly Kavanagh, Craig Lawson, Pete Shoard, 31 October 2019

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Ask These Critical Questions and Consider These Risks When Selecting an MDR Provider, Toby Bussa, Kelly Kavanagh, Craig Lawson, Pete Shoard, 31 October 2019
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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